Frequently Asked Questions
Sheets
What is unique about Dreamfit sheets?
Our sheets are guaranteed to fit and guaranteed to stay on your mattress, even if you sleep on an adjustable or split mattress.
Click here to learn more about our bedding innovations.
Where are your sheets made?
Almost all of our sheets and all of our pillowcases and protectors are manufactured here in the US. We have manufacturing facilities in Alabama, North Carolina, South Carolina, and Tennessee. The only product manufactured abroad is our microfiber sheet line.
How do the First Fit straps work?
The corner straps on our sheets are color-coded. One set of corner straps are dark and the other light. The matching corners go on the top and bottom corners of your mattress. It does not matter whether you choose the dark or light set to go on the top side.
How deep are your fitted sheets?
All of our fitted sheets are at least 15 inches deep, and many are 17 inches deep. That is deep enough to fit even the thickest mattresses. Please refer to individual product pages for sizing details.
Do your sheets fit on adjustable beds?
Our sheets are designed to stay on any bed, even adjustable ones.
How do I launder my sheets?
Our care guide can be found here.
Do your sheets wrinkle?
Like any natural fiber products, your sheets may wrinkle. Check out our care guide for more information.
What is the warranty on your sheets?
We take great pride in the expertise of our manufacturing team and our craftsmanship. We provide a one year warranty on all of our sheets. If your sheets rip or tear in the first year, simply let us know and we will replace the product free of charge.
Shipping
Do you offer free shipping?
Yes, we offer free ground shipping for U.S. customers.
When will my order ship?
If you placed your order before 1pm EST Monday through Friday, your order should ship on the same business day. If you placed your order after 1pm EST Monday through Friday, your order should ship on the following business day. If you placed your order over the weekend or a holiday, your order should ship on the following business day.
You should receive a shipping confirmation email with tracking information when you order is shipped from our warehouse.
I placed my order with expedited shipping. When will I receive it?
If you choose expedited shipping at checkout, your order will be received no more than 2 business days after your order ships.
Do you ship to P.O. boxes?
We are not able to ship to P.O. boxes at this time.
Do you ship internationally?
We are not able to ship internationally at this time.
Returns & Exchanges
How do I return or exchange a product?
Contact our Customer Service team by emailing customerservice@dreamfit.com. Our team will respond in 1 to 2 business days.
What is your return policy?
We are confident that you will love the feel of your bedding.
If you are unhappy with your items, we are happy to accept returns within 30 days of purchase. Items must be in the original packaging, unwashed, and unused to be eligible for a refund. Returns are refunded to the original method of payment.
We will honor exchanges up to 365 days under our warranty program for manufacturing defects only.
To start the return process, contact our Customer Service team by emailing customerservice@dreamfit.com.
What is your exchange policy?
We will gladly exchange your purchase for a different color or size within 30 days of purchase. Items must be in the original packaging, unwashed, and unused to be eligible for an exchange.
To start the exchange process, contact our Customer Service team by emailing customerservice@dreamfit.com.